Refund Policy
You must return your item(s) back to us no later than 28 days from the delivery date. You are responsible for the cost of your returns and can pay for your returns label via our returns portal.
We offer refunds to your original payment method on all items returned to us within 28 days from the date of delivery. You must notify us of your return via our returns portal within 14 days from the date of delivery.
This policy applies for all payment methods including Buy Now & Pay Later payment methods.
Returns must adhere to the following:
- In original packaging
- No signs of wash/wear
- Tags must not be damaged or removed
- No stains/hairs/odours
- Underwear and swimwear must have a hygiene seal intact
We reserve the right to return your item to you if it does not adhere to the above. You will be responsible for covering the costs of the item being returned.